Mission and Vision

Mission
To accelerate and optimize the effective and economic use of Natural Gas and its fractions for the benefit of the national economy.

Vision
Be the leading company in Natural Gas and Beyond, with Global Focus, Committed to Customer Care, Value Creation for all Stakeholders and Environmental Responsibility.
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Key Elements of GAIL's Vision
 
Ethics
We are transparent, fair and consistent in dealing with all people. We insist on honesty, integrity and trustworthiness in all our activities.
 
Customer
We strive relentlessly to exceed the expectations of our customers, both internal and external. Our customers prefer us.
 
People
We believe our success is driven by the commitment and excellence of our people. We attract and retain result-oriented people who are proud their work and are satisfied with nothing less than the very best in everything they do. We encourage individual initiative by creating opportunities for our people to learn and grow. We respect the individual rights and dignity of all people.
 
Shareholders
We meet the objectives of our shareholders by providing them superior returns and value through their investments in us.
 
Safety, Health and Environment
We promote highest levels of safety in our operations, health of our employees and a clean environment. We strive for continuous development of the communities in which we operate.
 
Technology
We believe technology is the key to the future success of our organisation. We advocate use of 'best-in-class' technologies.